By booking and participating in any expedition, tour, or activity organized by Islas Paraiso Expedition Company (“the Company”), guests acknowledge that they have read, understood, and agreed to the following Terms and Conditions.
Participation in expeditions involves inherent risks, including but not limited to rough terrain, weather changes, marine conditions, equipment use, and physical activity.
Guests voluntarily assume full responsibility for any risks of injury, illness, loss, or damage that may occur during the expedition.
The Company shall not be held liable for accidents, injuries, illness, death, or loss of personal belongings unless caused by proven gross negligence of the Company.
Guests are responsible for:
The Company reserves the right to remove any participant from an expedition if their behavior poses a risk to themselves or others, without refund.
Refunds are subject to the Company’s cancellation timeline and may include administrative fees. No refunds will be issued for failure to appear (“no-shows”) or early departure from an expedition.
If the Company cancels an expedition due to safety concerns, operational issues, or weather conditions, guests may be offered:
The Company is not responsible for additional expenses such as transportation, accommodation, meals, or personal arrangements made by the guest.
Expeditions are subject to weather, sea conditions, and natural factors beyond the Company’s control.
The Company reserves the right to:
Unfavorable weather conditions do not automatically guarantee a refund, unless the expedition is canceled entirely by the Company.
The Company shall not be held liable for delays, interruptions, or cancellations caused by events beyond reasonable control, including but not limited to:
By confirming a booking and participating in any expedition, guests confirm that they:
